Customer Service Around the Clock
Because serving you in a timely, professional manner is critical to restoring comfort, requests for service are placed through our National Service Center, 24/7/365. We update critical data in real time, including relevant updates and options for expediting repairs and in managing the day to day. Our call center combines leading edge software technology with an entire team of friendly certified customer service specialists to promptly dispatch technicians.
We also incorporate call scripting to avoid unnecessary trips and to manage your “not to exceed (NTE)” limits, keeping budgets under control. If repairs look to exceed your NTE limit, our dedicated quote team will provide detailed proposals for approval. If you utilize 3rd party management software, we are proficient on Service Channel, Facility Source, Officetrax and more. Fast response and service, service, service keep your equipment running, restore comfort, reduce your facility management costs and make informed decisions.
Connect With Us
(844) 969-39234360 Glendale Milford Road, Cincinnati, OH 45242
Sales (844) 969-3923
Service (800) 540-6707
Fax (877) 224-6306